Frequently Asked Questions

Frequently Asked Questions

F.A.Q. at jlgboomliftshop.com
jlgboomliftshop.com’s FAQ section answers common questions about JLG boom lifts, ordering, shipping, and support to help customers shop confidently.

How do I place an order?

Select your JLG boom lift model, add to cart, and complete checkout with contact, delivery, and payment details. Our sales team confirms via email or phone.

What payment methods are accepted?
We support secure options like credit cards, Zelle, Chime and bank transfers for easy transactions.

How long does shipping take?
The shipping time for domestic orders takes 2-5 business days but international orders require 7-14 days for delivery. Track via our order tracking page.

Do you ship worldwide?

Yes, with reliable carriers and clear duties info upfront.

Product and Warranty
Are these genuine JLG products?
All boom lifts and accessories are authentic JLG equipment with full manufacturer warranties.

What if my order arrives damaged?
Contact us immediately via live chat or jlgboomliftshop@gmail.com for fast replacement.

Support and Accessibility
How can I get help?
The customer can access immediate help through two options which include live chat and email contact at jlgboomliftshop@gmail.com. The team assists users in choosing equipment while delivering accessibility solutions that follow WCAG 2.1 AA standards and enable website interface accessibility.

Need more details?
You can find all your answers in our FAQ section and About Us page and Accessibility page or contact us at any time.